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A customer is unhappy with a product and demands a refund. What is the best cour
Practice Questions
Q1
A customer is unhappy with a product and demands a refund. What is the best course of action?
Refuse the refund
Offer a replacement
Listen to the customer's concerns and process the refund
Ignore the complaint
Questions & Step-by-Step Solutions
A customer is unhappy with a product and demands a refund. What is the best course of action?
Steps
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