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Which of the following is an important skill for front office staff?
Practice Questions
Q1
Which of the following is an important skill for front office staff?
Culinary skills
Technical maintenance skills
Communication and interpersonal skills
Accounting skills
Questions & Step-by-Step Solutions
Which of the following is an important skill for front office staff?
Steps
Concepts
Step 1: Understand that front office staff work directly with guests.
Step 2: Recognize that communication means talking and listening to guests.
Step 3: Know that interpersonal skills help staff build good relationships with guests.
Step 4: Conclude that good communication and interpersonal skills help staff provide better service.
No concepts available.
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