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Which of the following is an important skill for front office staff?
Which of the following is an important skill for front office staff?
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Practice Questions
1 question
Q1
Which of the following is an important skill for front office staff?
Culinary skills
Technical maintenance skills
Communication and interpersonal skills
Accounting skills
Show Solution
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Communication and interpersonal skills are crucial for front office staff to effectively interact with guests.
Questions & Step-by-step Solutions
1 item
Q
Q: Which of the following is an important skill for front office staff?
Solution:
Communication and interpersonal skills are crucial for front office staff to effectively interact with guests.
Steps: 4
Show Steps
Step 1: Understand that front office staff work directly with guests.
Step 2: Recognize that communication means talking and listening to guests.
Step 3: Know that interpersonal skills help staff build good relationships with guests.
Step 4: Conclude that good communication and interpersonal skills help staff provide better service.
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