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What is the purpose of a front desk audit?
What is the purpose of a front desk audit?
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Practice Questions
1 question
Q1
What is the purpose of a front desk audit?
To check the cleanliness of guest rooms
To verify financial transactions and room occupancy
To train new front office staff
To manage guest complaints
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A front desk audit is conducted to verify financial transactions and ensure accurate room occupancy records.
Questions & Step-by-step Solutions
1 item
Q
Q: What is the purpose of a front desk audit?
Solution:
A front desk audit is conducted to verify financial transactions and ensure accurate room occupancy records.
Steps: 4
Show Steps
Step 1: Understand that a front desk audit is a review process.
Step 2: Know that it checks financial transactions, like payments and charges.
Step 3: Learn that it ensures room occupancy records are correct.
Step 4: Realize that this helps the hotel keep track of money and guests.
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