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What is the primary role of the front office in a hotel?
What is the primary role of the front office in a hotel?
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Practice Questions
1 question
Q1
What is the primary role of the front office in a hotel?
To manage housekeeping operations
To handle guest reservations and check-ins
To oversee food and beverage services
To coordinate maintenance requests
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The front office is primarily responsible for managing guest reservations, check-ins, and check-outs.
Questions & Step-by-step Solutions
1 item
Q
Q: What is the primary role of the front office in a hotel?
Solution:
The front office is primarily responsible for managing guest reservations, check-ins, and check-outs.
Steps: 4
Show Steps
Step 1: Understand that the front office is the first point of contact for guests in a hotel.
Step 2: Know that the front office handles guest reservations, which means they take bookings for rooms.
Step 3: Learn that the front office manages check-ins, where guests arrive and get their room keys.
Step 4: Recognize that the front office also takes care of check-outs, which is when guests leave and settle their bills.
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