What is the role of a concierge in a hotel?
Correct Answer: The concierge assists guests with special requests and services.
- Step 1: Understand that a concierge is a hotel staff member.
- Step 2: Know that the concierge helps guests with special requests.
- Step 3: Learn that they can provide information about the hotel and local area.
- Step 4: Recognize that concierges can assist with booking services like restaurants, tours, and transportation.
- Step 5: Remember that their goal is to make the guests' stay more enjoyable.
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