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What is the role of a concierge in a hotel?
What is the role of a concierge in a hotel?
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Practice Questions
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Q1
What is the role of a concierge in a hotel?
To manage the hotel's finances
To assist guests with special requests and services
To oversee housekeeping operations
To handle marketing and promotions
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The concierge's role is to assist guests with special requests and services, enhancing their overall experience.
Questions & Step-by-step Solutions
1 item
Q
Q: What is the role of a concierge in a hotel?
Solution:
The concierge's role is to assist guests with special requests and services, enhancing their overall experience.
Steps: 5
Show Steps
Step 1: Understand that a concierge is a hotel staff member.
Step 2: Know that the concierge helps guests with special requests.
Step 3: Learn that they can provide information about the hotel and local area.
Step 4: Recognize that concierges can assist with booking services like restaurants, tours, and transportation.
Step 5: Remember that their goal is to make the guests' stay more enjoyable.
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