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What is the primary purpose of a hotel front desk?
What is the primary purpose of a hotel front desk?
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Practice Questions
1 question
Q1
What is the primary purpose of a hotel front desk?
To manage housekeeping staff
To handle guest check-ins and check-outs
To provide food and beverage services
To organize events and conferences
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The front desk is primarily responsible for managing guest check-ins and check-outs, as well as addressing guest inquiries.
Questions & Step-by-step Solutions
1 item
Q
Q: What is the primary purpose of a hotel front desk?
Solution:
The front desk is primarily responsible for managing guest check-ins and check-outs, as well as addressing guest inquiries.
Steps: 4
Show Steps
Step 1: Understand that the front desk is the main area where guests interact with hotel staff.
Step 2: Know that one of the main tasks at the front desk is to help guests check in when they arrive.
Step 3: Learn that the front desk also helps guests check out when they are leaving the hotel.
Step 4: Recognize that the front desk staff answers questions and provides information to guests during their stay.
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