Which of the following best describes the relationship between product quality a

Practice Questions

Q1
Which of the following best describes the relationship between product quality and customer loyalty as per the mixed graph?
  1. Higher product quality leads to lower customer loyalty.
  2. There is no relationship between product quality and customer loyalty.
  3. Increased product quality correlates with higher customer loyalty.
  4. Customer loyalty is solely based on pricing.

Questions & Step-by-Step Solutions

Which of the following best describes the relationship between product quality and customer loyalty as per the mixed graph?
  • Step 1: Look at the graph to see how product quality is represented.
  • Step 2: Identify the trend in the graph as product quality increases.
  • Step 3: Observe how customer loyalty changes as product quality improves.
  • Step 4: Determine if customer loyalty goes up, down, or stays the same with better product quality.
  • Step 5: Conclude that if customer loyalty increases with product quality, it shows a positive correlation.
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