Q. In the context of management, what does the term 'delegation' refer to?
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A.
Assigning tasks to subordinates
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B.
Setting goals for the organization
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C.
Monitoring employee performance
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D.
Creating a budget
Solution
Delegation refers to the process of assigning tasks and responsibilities to subordinates to enhance efficiency and empower employees.
Correct Answer:
A
— Assigning tasks to subordinates
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Q. What does the term 'organizational culture' refer to?
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A.
The structure of the organization
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B.
The shared values and beliefs within an organization
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C.
The financial performance of the organization
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D.
The marketing strategies employed
Solution
Organizational culture refers to the shared values and beliefs that shape the behavior and practices within an organization.
Correct Answer:
B
— The shared values and beliefs within an organization
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Q. What is the main focus of marketing management?
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A.
Product development
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B.
Sales strategies
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C.
Customer satisfaction
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D.
Financial analysis
Solution
The main focus of marketing management is customer satisfaction, ensuring that products and services meet the needs and desires of customers.
Correct Answer:
C
— Customer satisfaction
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Q. What is the primary function of management?
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A.
Planning
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B.
Organizing
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C.
Leading
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D.
Controlling
Solution
The primary function of management is planning, which involves setting objectives and determining a course of action for achieving those objectives.
Correct Answer:
A
— Planning
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Q. What is the purpose of SWOT analysis in management?
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A.
To evaluate financial performance
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B.
To assess market trends
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C.
To identify strengths, weaknesses, opportunities, and threats
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D.
To develop employee skills
Solution
SWOT analysis is used to identify strengths, weaknesses, opportunities, and threats related to a business or project, aiding in strategic planning.
Correct Answer:
C
— To identify strengths, weaknesses, opportunities, and threats
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Q. What is the role of a manager in the context of change management?
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A.
To resist change
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B.
To facilitate and guide change
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C.
To ignore change
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D.
To enforce strict policies
Solution
The role of a manager in change management is to facilitate and guide change, helping employees adapt to new processes and structures.
Correct Answer:
B
— To facilitate and guide change
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Q. What is the role of a manager in the controlling function?
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A.
Setting goals
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B.
Monitoring performance
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C.
Motivating employees
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D.
Developing strategies
Solution
In the controlling function, a manager's role is to monitor performance to ensure that organizational goals are being met.
Correct Answer:
B
— Monitoring performance
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Q. Which management principle emphasizes the importance of a clear chain of command?
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A.
Unity of Command
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B.
Division of Work
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C.
Scalar Chain
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D.
Authority and Responsibility
Solution
The Scalar Chain principle emphasizes the importance of a clear chain of command, ensuring that communication flows through a defined hierarchy.
Correct Answer:
C
— Scalar Chain
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Q. Which of the following is NOT a step in the planning process?
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A.
Setting objectives
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B.
Identifying resources
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C.
Implementing the plan
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D.
Evaluating employee performance
Solution
Evaluating employee performance is not a step in the planning process; it is part of the controlling function of management.
Correct Answer:
D
— Evaluating employee performance
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Q. Which principle of management involves dividing tasks among employees?
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A.
Unity of Direction
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B.
Division of Work
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C.
Authority and Responsibility
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D.
Discipline
Solution
The Division of Work principle involves dividing tasks among employees to improve efficiency and productivity.
Correct Answer:
B
— Division of Work
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Q. Which principle of management suggests that employees should be rewarded for their contributions?
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A.
Equity
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B.
Discipline
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C.
Remuneration
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D.
Stability of Tenure
Solution
The principle of Remuneration suggests that employees should be fairly compensated for their contributions to the organization.
Correct Answer:
C
— Remuneration
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