Q. Which year showed the highest customer retention rate according to the mixed graph?
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A.
Year 1
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B.
Year 2
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C.
Year 3
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D.
Year 4
Solution
The retention rate peaked in Year 4, as indicated by the highest point on the retention line graph.
Correct Answer:
D
— Year 4
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Q. Which year showed the highest volatility in sales according to the mixed graph? (2019)
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A.
2018
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B.
2019
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C.
2020
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D.
2021
Solution
The graph illustrates that 2019 had the most fluctuations in sales figures, indicating high volatility.
Correct Answer:
B
— 2019
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